Frequently Asked Questions — Arcus Sounds, East London

Yes, parking is available outside the studio. It's free, except between 10 AM and 2 PM on weekdays. We can provide a visitor permit during those times.

We're a 5-minute walk from West Ham Station (Jubilee and District lines) and a 2-minute walk from Star Lane DLR Station.

The studio itself is wheelchair accessible, but the toilet requires a short outdoor route and has a single step at the entrance.

Yes, we have a shared kitchen with a microwave, air fryer, fridge/freezer, slow cooker, kettle, sink, and drinking water.

We can send you a link to our booking calendar, or just tell us your preferred times, and we’ll check availability.

No, we don’t allow pets in the studio—it’s not a pet-friendly space.

Local options include supermarkets (Morrisons, Co-op) in Canning Town, a corner shop (Food Grange & Wine), and Café Real nearby.

Yes, Cody Dock is a 20-minute walk away, and there are small parks nearby.

Yes, we’re near the Greenway, with secure indoor bike storage behind two locked doors.

Yes, but crumbly or messy food should stay in the kitchen, and drinks should be kept away from sensitive equipment.

We offer rehearsals, professional recording, filming, live sessions, songwriting retreats, workshops, small events, on-location recording/filming, post-production, and stage management.

Yes, a full drum kit with breakables is included in your rehearsal booking.

Definitely—you can bring any equipment you prefer.

All rehearsals run through a Zoom L-20 mixing desk with PA, and in-ear monitors or stage wedges are available by request.

Let us know what you need in advance, especially microphone numbers, so we can prep the space.

We guide you through the space on your first visit; after that, rehearsals are mostly self-service, so factor setup time into your booking.

We provide a Roland FP-20 weighted keyboard, drum kit, bass and guitar amplifiers.

Contact us to discuss your preferred times—we may be able to accommodate late-night sessions.

Yes, our studio membership scheme offers discounts for regular monthly bookings.

Yes, storage is available on request—rates depend on current availability.

We run sessions through a Zoom L-20 desk with studio monitors, headphones, and optional in-ear monitoring.

Yes, bring any gear you like—we also have a range of in-house equipment available.

Yes, we specialise in live session recordings, capturing high-quality audio and video together.

We offer full multitrack recording, live sessions, on-location recording, mixing, mastering, and post-production.

Yes, the space is available for dry hire, with or without our in-house engineers.

Yes, we provide audio mixing, mastering, video editing, and can finish projects recorded elsewhere.

Sessions include studio access, house equipment, and an in-house engineer.

Plan for at least 30 minutes of setup time, more for complex sessions.

Yes, we offer standalone mixing and mastering, even for projects recorded elsewhere.

Yes, we can work remotely, sending mix drafts and revisions online.

Yes, you can attend mix sessions by arrangement for creative input.

Yes, we can connect you with trusted session musicians for your project.

We provide high-resolution WAV files, with MP3s on request.

Yes, stems are available upon request for an additional fee.

Absolutely, our setup is built for combined audio-video capture.

Cancellations within 48 hours may incur a fee.

Yes, we offer multi-camera video recording with tailored lighting and visuals.

Yes, we provide filming-only bookings for music videos, promos, and more.

Yes, we film performances at external venues or unique locations.

Our standard package includes at least three camera angles, with upgrades available.

Yes, we collaborate with you on visuals, lighting, and style.

Yes, live-streaming can be arranged, subject to technical setup.

Yes, external crews are welcome, or you can use our team.

Finished videos are provided as high-definition MP4s, with other formats on request.

Yes, raw footage is available as an optional add-on.

Typical turnaround is 7-10 working days, depending on complexity.

Yes, we can deliver short-form edits for social platforms alongside your video.

Yes, we’re happy to work on creative visuals, music videos, and unique shoots.

Yes, we host small-scale events like listening parties, showcases, or intimate performances.

Yes, we provide space for songwriting retreats, creative workshops, and artist development.

Yes, we selectively take on projects where we can collaborate creatively; we can refer other producers for different styles.

Yes, we offer stage management and technical support for both studio and off-site events.

The studio holds up to 25 people comfortably for private events.

Yes, we regularly host private listening sessions and industry showcases.

Yes, PA, microphones, and backline can be provided for events.

Yes, but we recommend using our team for best results.

Yes, the studio is accessible, but toilet access requires using an alternative entrance with one step.

We don’t have a bar, but you’re welcome to bring your own drinks for private gatherings.

Reasonable hours apply; louder sessions should be arranged with us in advance.

Yes, the space is available for workshops, talks, creative events, and filming.

Yes, we provide stage management, filming, and sound support for external events.

Definitely, we can create custom packages combining multiple services.